About Customer Monitor

Using the power of the Net Promoter Score (NPS), Customer Monitor gives you the ability to harness actionable customer experience (CX) insights to improve customer retention and loyalty–all through an easy-to-use and intelligent, online dashboard.

Voice of Customer feedback is automatically collated and analysed to uncover important themes, trends and motivational drivers among your different customer segments. With adjustable dashboard views, Customer Monitor can accommodate the strategic needs of different roles and divisions within your organisation.

From raw NPS to real-time customer commentary and analysis, Customer Monitor is the only software you’ll need to fully manage and leverage your CX insights.

A customised demo just for you

In this initial discussion we can help you to understand where you are on your journey, and help guide you on the next steps towards delivering a world class customer experience. 

In 30 minutes we will:

• Evaluate your existing customer experience strategy.
• Give you advice on how to improve the experience of your customers.
• Show you Customer Monitor, our fully managed customer experience management solution.