Powered by intelligence

Perceptive is an award-winning insights and intelligence consultancy. We help leaders navigate complexity, make better decisions, and move with conviction.

How we partner with you

Across commercial, government and social sectors, we bring together human understanding, data and evidence to identify the signals that matter, inform critical choices and create meaningful, lasting impact.

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Brand and market insights

Build stronger brands and better customer experiences with evidence-led insight. Using the latest research methodologies, our experts translate data into clear recommendations across brand strategy, customer behavior, trends, new product development, and pricing.

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Social and government expertise

We combine robust evidence, human understanding and deep sector experience to help leaders navigate complex policy and social issues. By uncovering hard-to-hear perspectives and understanding what drives behaviour, we support better decisions across policy, communications, regulation and service delivery.

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Experience measurement and management

Turn customer feedback into your strategic advantage. We combine best-in-class experience technology with our Voice of Customer expertise. Using Qualtrics or our in-house Customer Monitor platform, we capture and analyse signals across the customer journey, revealing strengths, friction points and opportunities to improve customer and business outcomes.

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What our clients say

"The Perceptive team are well versed in conducting global research and the complexity and nuances that come with this. They are very responsive and no matter the curve ball, always do the work with a smile."

Xero

"Perceptive's insight continues to fuel our business strategy and their commitment and passion for our business is unwavering.”

The Comfort Group

“The team are great to work with. They’re also very proactive and go out of their way to help us get what we need. It feels like they genuinely care about the direction we take our business.”

Trade Me

“Quite simply the best research agency we've ever used.”

College of Law

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Global strength, 
local people

We are part of Omnicom Oceania, a marketing and customer transformation business powered by creativity and data. Bringing together the world’s most globally recognised agency brands across media, PR, insights, creative and technology.

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Who we work with

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Feature insights

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Report

Trends in NZ Consumer Behaviour

Research into trends in buying behaviours across automative, financial services, grocery, and retail.

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Thought Leadership

Understanding the hearts and minds of New Zealanders

Insights designed to help you better understand public sentiment, from macro trends to behaviours and attitudes towards key interest areas.

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Guide

Net Promoter Score

Get the latest New Zealand NPS Industry Benchmarks report.

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Case study

Insights pave the way to world-first campaign

Learn how insights into death and dying inspired a world-first social change campaign for Hospice NZ.

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Award-winning research

REAWARDS 2024 Gold REAWARDS 2024 Silver REAWARDS 2023 Platinum REAWARDS 2023 Gold REAWARDS 2021 Platinum REAWARDS 2021 Gold Fast50