Do business—smarter

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Award-winning insights and customer experience agency.

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Our work fuels the success of many loved brands.

“The insights uncovered by Perceptive have led to our strongest financial year ever.”

Burger King

“They are great listeners who went out of their way to create a partnership rather than just a client relationship. Good people – good results.” 

NZSMI

“Quite simply the best research agency we've ever used.”

College of Law

“Clever researchers who uncover deep insights and are good guys to boot.”

DairyNZ

"Having clarity around the health of our brand, along with drivers for purchase has given us a clearer understanding of our current and future consumers.”

All Good Organics

“Our customer and community relationships are stronger thanks to their incredible insights.”

Ray White

Work smarter

Get the insights you need to launch and measure effective marketing campaigns, PR activations, new products and customer experiences. Below is a small sample of what our market research and customer experience experts can offer.

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Ada

Understand how consumers are spending and benchmark your performance using Ada, our transactional data dashboard.

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Brand Tracking

Keep informed with brand performance and competitor tracking, delivered bespoke to you.

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Customer Pulse

Turn your business customer-centric with a guided Customer Experience Management advisor.

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Customer Segmentation

Drive customer engagement with an in-depth understanding of who your customers are and what they need.

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Customer Monitor

Build superb one-to-one experiences with your customers with our Voice of Customer programme.

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Employee Monitor

Gather employee feedback to enhance your workplace culture and staff engagement with the help of our employee survey solution.

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Sapien

Understand how customers really think, feel and behave with new, sophisticated technology and scientific thinking from our behavioural insights team, Sapien.

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Who we work with

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