Derived from nationally representative samples, our report includes but is not limited to:
Financial services
Professional services
IT services
Telecommunications
Energy
Freight and logistics
Education
Real estate
Hospitality.
Retail
and many more.
Why do we create and share these benchmarks?
One of the first questions we are asked is “What is a good Net Promoter Score?”.
Therefore, we’ve investigated the Australian market to find out how various industries are performing. We have collated a wealth of information, so you can understand what makes a ‘good score’ for your organisation, in the context of your industry.
Ready to see how your NPS compares to the rest of your industry? Download the benchmarks report here.
