Derived from nationally representative samples, our report includes:
Automotive
Energy and Gas
Education
Fitness
Financial Services
Freight and Logistics
Hospitality
Insurance
IT Services
Medical Practitioners
Not Profit (New for 2022)
Professional Services
Real Estate
Recruitment Agencies
Retail
Security
Travel and Leisure.
Why do we create and share these benchmarks?
One of the first questions we are asked is “What is a good Net Promoter Score?”.
Therefore, we’ve investigated the Australian market to find out how various industries are performing. We have collated a wealth of information, so you can understand what makes a ‘good score’ for your organisation, in the context of your industry.
Ready to see how your NPS compares to the rest of your industry? Download the benchmarks report here.
