Salt's Vital Ingredient For Staying Connected Across the Globe

In this case study

Learn how Salt used Perceptive's Voice of Customer and Voice of Employee programmes to:

• Stay connected to their customers as they scaled.
• Identify strengths and weaknesses in their customer and employee experiences.
• Embed the Net Promoter Score across 15 office locations.
• Give their employees a voice and encourage open dialogue between leadership and staff.