NPS Industry benchmarks
for New Zealand

Learn where your business sits in comparison to your competition with our Net Prompter Score NZ industry benchmarks.


Why do we create
and share these
NPS reports?

One of the first questions we are often asked is “What is a good Net Promoter Score?”.

Therefore, we’ve investigated the New Zealand market to find out how various industries are performing. We have collated a wealth of information so you can get an initial understanding of what makes a ‘good score’ for your organisation, in the context of your industry.

Ready to see how your NPS compares to the rest of your industry? Download the NZ NPS benchmarks report here.