Derived from nationally representative samples, our report includes benchmarks for:
Automotive
Education
Energy and Gas
Fitness
Freight and Logistics
Financial Services
Hospitality
IT Services
Medical Practitioners
Not-For-Profit
Recruitment
Professional Services
Real Estate
Retail
Security
Trades
Travel and Leisure
Veterinary.
Why do we create and share these benchmarks?
One of the first questions we are asked is “What is a good Net Promoter Score?”.
Therefore, we’ve investigated the New Zealand market to find out how various industries are performing. We have collated a wealth of information, so you can understand what makes a ‘good score’ for your organisation, in the context of your industry.
Learn how NPS can unlock your business’s potential with our free NPS guide.
