Staying connected to customers as you grow from a small three-person team to a global company is no easy task.
Which is why Salt turned to Perceptive for a formal solution that gave everyone a voice.
Learn how Salt used Perceptive's Voice of Customer and Voice of Employee programmes to:
• Stay connected to their customers as they scaled.
• Identify strengths and weaknesses in their customer and employee experiences.
• Embed the Net Promoter Score across 15 office locations.
• Give their employees a voice and encourage open dialogue between leadership and staff.