Salt's Vital Ingredient For Staying Connected Across the Globe
Free Case Study


Staying connected to customers as you grow from a small three-person team to a global company is no easy task.

Which is why Salt turned to Perceptive for a formal solution that gave everyone a voice.

Learn how Salt used Perceptive's Voice of Customer and Voice of Employee programmes to:

• Stay connected to their customers as they scaled.
• Identify strengths and weaknesses in their customer and employee experiences.
• Embed the Net Promoter Score across 15 office locations.
• Give their employees a voice and encourage open dialogue between leadership and staff. 


80% of businesses say they deliver a ‘superior’ customer experience—but only 8% of customers think they actually do. Is your business one of them?