Members of our team have conducted multiple projects on behalf of the HQSC. These include:
Surgical Safety Culture Survey (SSCS)
In 2011, HQSC began rolling out a suite of evidence-based teamwork and communications-based interventions to DHBs and private surgical providers.
In 2015, our team members started evaluating the impact of these interventions with a baseline study, followed by subsequent evaluation and monitoring in 2017, 2019 and finally in 2023. The team worked closely with nominated Safe Surgery Champions across all 20 DHBs to ensure surveys reached as wide an audience as possible. The results of each survey were used to inform changes in interventions and ongoing communication messaging.
This research tracked changes in attitudes and behaviours including the extent of briefing and debriefing, internal culture and communication, surgical leadership, patient care, and teamwork.
Mental Health and Addiction / tāngata whaiora
Members of our team began working with mental health and addiction staff and consumers in 2018, with follow up research in 2019 and 2022. A major challenge of this project was that a single ‘staff’ survey needed to be relevant to, and able to be answered by, a wide range of roles across the sector including nurses, doctors, community and peer support workers and family support staff.
To create a consistent and inclusive set of questions covering a wide range of topics, the team conducted several face-to-face interviews and ran comprehensive cognitive testing on the survey questions and topics. With no direct access to staff contact details, our team members worked closely with key people, resulting in a final survey response of over 2,500 mental health and addiction staff.
A similar approach was also taken with the consumer (tāngata whaiora) survey, which included a significant focus on Māori experiences with mental health and addiction services.