Mind & Matters

Understanding the hearts and minds of Kiwis.

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Monthly insights designed to help you better understand public sentiment, from macro trends to behaviours and attitudes towards key interest areas. Brought to you by Perceptive and Sapien Research.

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Key findings

Top level insights from the report

Frustration has dropped 7% after being the second-most widely felt emotion in June.

Emotions

32% of New Zealanders say they are listening/watching the news less to improve their wellbeing. 

Wellbeing

39% of New Zealanders are quite/very concerned about being able to meet their financial needs in the next five years.

Financial wellbeing

This month's insights

Released 20 August 2024

Emotions

Hope continues its downward trend

July saw yet another drop in the proportion of New Zealanders feeling ‘hopeful’ (6% drop since May). Slight decreases were seen in the rest of the emotions as well.

 

 

  • Hope: has seen another decline in July (-4%).
  • Optimism and motivation: both declined by 3%.
  • Stress: has dropped (-4%) after an increase in June.
  • Anxiety: has softened in July (-2%) after a significant increase in June.
  • Frustration: positively, this emotion decreased by 7%, after being the second-most widely felt emotion in June.

 

Breakdown by gender

The table below highlights a clear contrast in emotional experiences between genders. Women’s top two emotions in July were negative (anxiety and stress), while men’s top three emotions were all positive (hope, optimism, and motivation).

 

Top three emotions for women

Top three emotions for men

1.          

Anxious 51% (vs 25% for men)

Hopeful 43% (vs 47% for women)

2.          

Stressed 49% (vs 33% for men)

Optimistic 41% (vs 42% for women)

3.          

Hopeful 47% (vs 43% for men)

Motivated 35% (vs 39% for women)

 

 

Breakdown by age

Younger generations were more likely to feel negative emotions, with stress, frustration, and anxiety being their top three emotions. Meanwhile, older generations were more likely to feel optimistic, hopeful, and motivated.

 

Top three emotions for younger generations (under 34 years)

Top three emotions for older generations (65+ years)

1.          

Stressed 46%

Optimistic 47%

2.          

Frustrated 46%

Hopeful 45%

3.          

Anxious 45%

Motivated 41%

 

 

 

 

 

 

Related content: The crisis in youth mental health: what can be done? | PHCC

Breakdown by household structure

When looking at New Zealanders’ emotions through a household structure lens, positive emotions were more common in childless households composed of single people, people flatting with friends and couples. Meanwhile, singles and couples who have children living at home are feeling the most negative.

 

Top three emotions for singles/flatting/couples with no children

Top three emotions for singles/couples with children at home

1.          

Hopeful 50%

Stressed 51%

2.          

Optimistic 47%

Anxious 41%

3.          

Stressed 41%

Frustrated 39%

 

 

 

 

 

 

Emotions on the day

When we asked New Zealanders how they felt on that day, the top emotions were neutral, content, and optimistic. Positively, negative emotions like sadness, fear, and anger were the least chosen emotions.

 


 

Outlook

New Zealanders’ 12-month outlook slightly improves

In July, an increase was seen in the proportion of New Zealanders who believe things will get better for them/their family in the next 12 months. After a downwards trend since April, positive outlooks have increased by 3%, and negative outlooks have softened (-1%).

 

 

People under 34 years old are more likely to have a positive outlook, with 50% of them feeling this way. In contrast, those aged 65 and older are more likely to think that things will stay the same, with 58% holding this view.

In terms of household structure, those who are single/couples flatting and living with no children have a more positive outlook (41%) that those who live with children at home (34%).

 

Comments behind New Zealanders’ 12-month outlook

Positive outlook

Negative outlook

“More work-life balance”
“I’m taking more time for myself”
“Hopeful and working towards a better future”

“The cost of living is a joke”
“Everything costs more than I can afford”
“Rent prices are ridiculous”

 

 

 

 

 

 



Direction

Perceptions of the country’s direction slightly improve

The proportion of New Zealanders who believe the country is headed in the wrong direction saw a small decrease in July (-2%) after having increased since April. With this was a corresponding 2% increase in the proportion who believe things are going in the right direction.

Men have remained more optimistic than women with 45% of men believing things are going in the right direction (vs 38% for women). Similarly, the North Island has remained more positive with 44% of them believing we’re headed in the right direction (vs 34% in the South Island).

 

 


 

Wellbeing

What New Zealanders are doing for their wellbeing

In July, 34% of New Zealanders mentioned they were ‘doing things to enhance their mental wellbeing’ and ‘spending time with people that matter most’ more often. Also, 30% said they were ‘exercising and being physically active’ more often. Interestingly, 32% of New Zealanders mentioned they were ‘listening/watching the news’ less often for their wellbeing.

 

 


 

Finances

New Zealanders still finding it hard to save

In July, 36% of New Zealanders said their income covers the essentials but they have little/nothing left over to save (+3% since June). This remains more prevalent in women (41% vs 30% for men), those aged 45-54 (43%), and for those single/couples who live with their children (42%).

 

 

Concern about meeting financial needs in the next five years is high

Thirty-nine percent of New Zealanders said they were quite/very concerned about being able to meet their financial needs in the next five years. This concern was more common in women (46% vs 32% for men), and among those singles/couples who have children at home (46% vs 38% for those who have no children). Since April, New Zealanders’ concern about meeting their financial needs over the next five years has grown by 6%. This shift highlights an increasing uncertainty about the future, showing that people are becoming more cautious and focused on ensuring their long-term financial stability.

 


 

Cost of living and inflation

Slight increase in the number of New Zealanders using savings and credit to buy

July saw a 3% increase in the proportion of New Zealanders who used savings/credit card to afford what they needed. However, ‘being conscious of spending’ and ‘cutting back on what you buy’ remained the most prevalent effects inflation is having on New Zealand households.

 

 

Women remained more likely to ‘cut back’ on what they buy (41% vs 33% for men) due to inflation. No major differences were seen between genders or household structures.

 

Common cost-saving habits among New Zealanders:

  • 45% of New Zealanders compare fuel prices and shop around to get the best fuel price on the day, instead of refueling at the most convenient location (+4% since May).
  • 47% of New Zealanders will pause or cancel subscription services if they find they’re not using them, rather than just keeping the subscriptions running (+2% since May).
  • If there is a product/service they want, 43% of New Zealanders will save for it until they have enough money to buy it outright, rather than using after pay/alike services to get it immediately (+3% since May).

Together, these behaviours point to a more cautious and strategic approach to personal finances, likely driven by economic uncertainties and New Zealanders’ commitment to their financial stability.

 

Common experience trends among New Zealanders:

  • 40% of New Zealanders have cut back on leisure travel this year, marking a 5% increase since May.
  • 42% of New Zealanders said eating out is something they rarely or never do (up 6% since May), with only 4% going out to cafés/restaurants regularly.
  • 49% of New Zealanders don’t worry about latest technology trends and new devices (+9% since May).

These trends suggest that New Zealanders may be increasingly cutting back on activities they enjoy, likely due to financial constraints.

 

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June 2024

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May 2024

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April 2024

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March 2024

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February 2024

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October 2023

Quarterly Report | Issue 1

July - September 2023

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August 2023

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July 2023

Talking points

Quarterly dips on issues affecting New Zealanders

Holiday spending and new year resolutions

Nov 2023 - Jan 2024

EV / hybrid road user charges

Feb - Apr 2024

Financial wellbeing

May - Jul 2024

About this tracker

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What is Mind & Matters?

Mind & Matters is designed to help business and leaders better understand public sentiment. From macro trends to behaviours and attitudes towards key interest areas, such as such as job security, personal finance, mental health, the environment and more, Mind & Matters is your comprehensive check-in on the state-of-mind of the New Zealand public.

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Why we're running this tracker?

In April 2020, in the midst of a pandemic lockdown, Perceptive and Sapien built the first Covid-19 Tracker to help businesses and leaders better understand the hearts and minds of Kiwis as we experienced this unprecedented event.

Fast forward to 2023 and the world—and New Zealand—continues to experience change on multiple fronts, from rising inflation to the rise of eCommerce and generative AI. With this in mind, Perceptive and Sapien have taken the best of our Covid-19 tracker produce this comprehensive tracker that explores what Kiwis think, feel and believe in relation to some of the most topical and challenging issues of today.

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