MIND & MATTERS

Understanding the hearts and minds of New Zealanders

Insights designed to help you better understand public sentiment, from macro trends to behaviours and attitudes towards key interest areas.

New Zealand consumer shopping in a store

In the November 2024 issue

Current mood

Motivation surges as summer comes into sight.

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Future outlook

October saw a further increase in the proportion of New Zealanders who believe things won’t change for them in the next 12 months.

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Direction

Negative sentiment around NZ's direction strongest among younger generations and in the South Island.

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Cost of living and inflation

A third of New Zealanders (33%) are saving little or nothing after purchasing essentials.

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Household impacts

Find out the top three categories New Zealand households would cut back on first.

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Download reports

Download collated versions of our findings as well as our latest Talking Points focussing on our financial wellbeing.

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About Mind & Matters

Learn more about Mind & Matters and what drives this research.

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Current mood

Motivation surges as summer comes into sight

With the end of the year approaching, New Zealanders are feeling more motivated. October saw a significant increase in the proportion of New Zealanders feeling motivated (+12 pp), while the rest of the emotions remained relatively stable. Optimism and motivation lead the way in October, and New Zealanders may be heading into the end of the year with a positive outlook.

  • Motivated: ranked first place in October and has seen a notable increase of 12pp since September.
  • Optimistic: has continued to increase since July.
  • Stressed: has also continued to increase since July.
  • Hopeful: remained stable this month.
  • Anxious: increased slightly.
  • Frustrated: remained stable.

 

Breakdown by gender

Over the past couple of months, men have been feeling more anxious and stressed, with both emotions rising since August (+16pp and + 14pp respectively). Positively though, motivation emerged as the top-ranked emotion among men in October (54%), albeit down on last month.

In contrast, women have been feeling increasingly optimistic, with a clear positive trend across the year and a new high of 50% in October. October also showed a corresponding decline in both anxious and stressed, with stress dropping below men for the first time this year.

 

 

 

 

Breakdown by gender

Over the past couple of months, men have been feeling more anxious and stressed, with both emotions rising since August (+16pp and + 14pp respectively). Positively though, motivation emerged as the top-ranked emotion among men in October (54%), albeit down on last month.

 

Top two emotions for younger generations (under 34 years)

Top two emotions for older generations (65+ years)

1.          

Stressed 65% (+2%)*

Optimistic 60% (+16%)*

2.          

Anxious 63% (+3%)*

Hopeful 57% (+18%)*

*Shift from September to October.

 

 

Future outlook

New Zealanders' 12-month outlooks remains neutral

October saw a further increase in the proportion of New Zealanders who believe things won’t change for them in the next 12 months, increasing +13pp since August and reaching a new high for the year. This sentiment was mainly driven by men and older generations aged 65 and over (63%).

In contrast to this growth, the proportion of New Zealanders who expect things to get worse has fallen to its lowest level since April, while those expecting things to get better has also fallen back.

 

Themes behind these outlooks

Taking a deeper look into the reasoning behind New Zealanders’ 12-month outlook, these were the top themes that emerged from those with a positive outlook:

1. An optimistic and hopeful mindset

The dominant theme is optimism and a hopeful outlook for the future. Many comments focus on the belief that things can improve with time, effort, or positive thinking. These New Zealanders are focused on staying positive despite challenges and believing that good things will come, whether in terms of finances, health, or family life.

  • "Being optimistic"
  • "I am hopeful"
  • "Positive always"
  • "Life can only get better if you make it"
  • "Because I hope things do get better".

 

2. Career, job opportunities, and financial improvements

Many comments also focus on career changes, job opportunities, and financial improvements. Positively, some New Zealanders are looking forward to salary increases, promotions, new job opportunities, or side hustles that will improve their financial situation. Some mention that their business is growing while others express hope for more income or financial stability.

  • "I’m hoping for a salary increase and a change in career"
  • "New job"
  • "Business is growing"
  • "Good pay rises on the horizon"
  • "More income from side hustle".
3. Family, relationships, and personal growth

Many New Zealanders are looking forward to spending time with loved ones, especially over the holidays or at family gatherings like Christmas. Others are working on personal development, health improvements, or building stronger family relationships. Some also mention welcoming new children or strengthening their family dynamics.

  • "Xmas always brings our family together"
  • "Having our first child"
  • "Grandchildren getting older and more interesting... holiday in January and of course family get together at Xmas"
  • "Working on family relationships".

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Direction

Negative sentiment around NZ's direction strongest among younger generations and in the South Island

 

The proportion of New Zealanders who feel the country is heading in the wrong direction remains at or around 60%—as it has since June. This negative sentiment is particularly strong among younger generations, with 66% of those under 35 sharing this view, compared to 52% of those aged 65 and older. Regionally, the South Islanders also stand out, with 65% of them expressing this concern, compared to 58% in the North Island.

What's driving wrong direction sentiment?

 

The 60% of New Zealanders who feel the country is headed in the wrong direction continue to blame the current government and its leadership. Notable increases were seen in October regarding concerns over New Zealand's poor health and education systems with these issues rising by 6 and 5 percentage points, respectively. On a more positive note, there was a decline in the proportion of people attributing the country’s ‘wrong direction’ to the cost of living and the economy (-9pp).

 

What's driving wrong direction sentiment?

 

The 60% of New Zealanders who feel the country is headed in the wrong direction continue to blame the current government and its leadership. Notable increases were seen in October regarding concerns over New Zealand's poor health and education systems with these issues rising by 6 and 5 percentage points, respectively. On a more positive note, there was a decline in the proportion of people attributing the country’s ‘wrong direction’ to the cost of living and the economy (-9pp).

 

What's driving right direction sentiment?

 

In contrast, the proportion of New Zealanders who feel the country is heading in the right direction continues to trend downwards. October saw 40% of New Zealanders believing the country is heading in the right direction, with sentiment driven by the current government. This feeling is particularly strong among those aged 65 and over, with 74% attributing their positive outlook to the government.

 

Wellbeing

Wellbeing at work

 

The most common practices for supporting the wellbeing and work-life balance of full-time workers continue to be flexible working hours and the option to work from home. Interestingly, in October, there was a significant rise in the number of full-time workers who have the ability to work remotely (+13pp since September).

 

Cost of living and inflation

New Zealanders’ financial situation improves

 

Despite concerns around the direction of the country, October saw a positive shift in New Zealanders' financial situation. More New Zealanders are finding themselves able to save to achieve their future goals/wealth (+7pp since September). This shift is also mirrored by a decrease in the proportion of New Zealanders who have little or nothing to save, as well as those who are only saving for emergencies or a safety net (both dropping by 4 percentage points since September).

Household impacts

Key expenditure cuts for New Zealanders

Here are the key spending categories New Zealanders consider essential and are unable to reduce, along with the top categories they would cut back on first for the month of October.

Unable to cut back/essential

  1. Rent – 90%
  2. Council rates – 89%
  3. Mortgage – 86%
  4. Vehicle insurance – 69%
  5. House and/or contents insurance – 69%

Would cut back on first

  1. Alcohol/tobacco/vapes – 72%
  2. Consumer electronics and appliances – 69%
  3. Entertainment, media and streaming – 69%
  4. Clothing and footwear – 68%
  5. Homeware and décor – 67%
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Download reports

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Nov 2024 - Dec 2024

We asked New Zealanders about their summer spending and new year priorities.

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6 month report | H2 2024

Jul - Oct 2024

A rolling compilation of monthly findings from July 2024 onwards.

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Talking-Points_SummerPlans-WebPage

Life's a beach | New Zealander's summer plans

Aug - Oct 2024

We asked New Zealanders what their plans were for summer.

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Talking-Points_FinancialWellbeing-WebPage

Rainy days | Financial wellbeing

May - Jul 2024

We asked New Zealanders what they were doing to improve their financial situation.

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Mind&Matters_H1-2024_WebPage

6 month report | H1 2024

Jan - Jun 2024

A compilation of monthly findings from January to June 2024.

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End of the road | EV/hybrid road user charges

Feb - Apr 2024

We asked New Zealanders what they thought about the road user charge changes.

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Mind&Matters_Jul-Sep-2023_WebPage

Quarterly report 2023

Jul - Sep 2023

A quarterly summary of Mind & Matter insights from July to September 2023.

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Talking-Points_HolidaySpendingResolutions_2023-WebPage

Holiday spending and new year resolutions 2023/24

Nov 2023 - Jan 2024

We asked New Zealanders about their holiday spending and priorities for 2024.

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About this tracker

What is Mind & Matters?

Mind & Matters is designed to help business and leaders better understand public sentiment. From macro trends to behaviours and attitudes towards key interest areas, such as such as job security, personal finance, mental health, the environment and more, Mind & Matters is your comprehensive check-in on the state-of-mind of the New Zealand public.

Why we’re running this tracker?

In April 2020, in the midst of a pandemic lockdown, Perceptive and Sapien built the first Covid-19 Tracker to help businesses and leaders better understand the hearts and minds of Kiwis as we experienced this unprecedented event.          
         
Fast forward to 2023 and the world—and New Zealand—continues to experience change on multiple fronts, from rising inflation to the rise of eCommerce and generative AI. With this in mind, Perceptive and Sapien have taken the best of our Covid-19 tracker produce this comprehensive tracker that explores what Kiwis think, feel and believe in relation to some of the most topical and challenging issues of today.