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DownloadLearn how Wesfarmers won back an additional $27m of at-risk customers in just 12 months.
DownloadIncrease your NPS score and provide a better customer experience by learning from Ray White's success.
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DownloadFaced with a rising number of competitors landing on Kiwi shores Burger King had to evolve. And evolve they did.
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DownloadFind out where you stand in your industry with our regularly updated Net Promoter Score industry benchmarks.
DownloadFind out where you stand in your industry with our regularly updated Net Promoter Score industry benchmarks.
DownloadCompare yourself to the competition with our regularly updated Employee Engagement Benchmarks.
DownloadCompare yourself to the competition with our regularly updated Employee Engagement Benchmarks.
DownloadLearn what the biggest CX management pitfalls are and how to avoid them.
DownloadThe definitive best practice guide to using online customer surveys.
DownloadLearn how new innovations are changing the way consumers experience brands.
DownloadHow to maximise your brand equity amongst your customers and grow.
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DownloadSealord is winning the hearts and minds of Kiwis with the help of Sapien's implicit association insights.
DownloadTen pillars for creating satisfied staff and a healthy workplace culture.
DownloadSapien's implicit association research has helped Just Juice surge back into the minds of NZ consumers.
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DownloadDiscover how Sapien’s point of sale testing has helped Spark reshape and optimise their in-store experiences.
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