Perceptive Team - 30 October 2019
Businesses are ‘communicating’ but they aren’t talking. They’re sending out updates and blogs and emails and endless, endless social media messages, but they aren’t having a two-way conversation. They’re speaking, but aren’t listening, and worse,...
Perceptive Team - 09 December 2018
If you feel that you've tried everything but your Net Promoter Score (NPS) is stagnant or you simply want to improve it, you've come to the right place. Here, we list three Net Promoter Score strategies that, if used correctly, can make your NPS...