MIND & MATTERS

Understanding the hearts and minds of New Zealanders

Insights designed to help you better understand public sentiment, from macro trends to behaviours and attitudes towards key interest areas.

New Zealand consumer shopping in a store

In the October 2025 issue

Current mood

New Zealanders’ top two emotions continue to be happy and relaxed.

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Future outlook

October saw an increase in the proportion of New Zealanders expecting things to ‘get better’.

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Direction

The majority of New Zealanders remain negative about the direction the country is headed.

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Wellbeing

Kiwis’ efforts to boost their mental and physical wellbeing remain steady.

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Cost of living and inflation

We’ve seen positive shifts in New Zealanders’ finances with the proportion of Kiwis saving recovering from August.

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Download collated versions of our findings as well as our latest special reports focussing on specific topical issues.

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Current mood

Top emotions stay positive as summer approaches

New Zealanders’ top two emotions continue to be happy and relaxed. However, when looking at the last couple months, there was a significant drop in “Happy/Joyful” (-7pp) and “Optimistic” (-10pp), both reversing the steady climb we’d seen since June. The drop in happiness was driven mostly by women (-12pp from Aug–Oct compared to -3pp for men), while the drop in optimism was largely driven by men (-21pp vs. no change for women).

 

In October those aged 18–34 were the most likely to have felt happy/joyful (61% vs. 46% for those 65+) but they also reported higher levels of stress (49% vs. 30%) and anxiety (43% vs. 21%). Conversely, older New Zealanders were the most likely to feel relaxed (62% compared to 46% among 18–34-year-olds).

  • Happy/Joyful: hit a high in August (59%) but dropped sharply in September (51%).
  • Relaxed: held steady around 48%.
  • Frustrated: spiked in August (43%) and eased slightly since (42%).
  • Stressed: increased in August (44%), dipped a bit in September (41%), and has held steady.
  • Optimistic: took a big hit, falling from 49% in August to 39% in October.
  • Motivated: jumped in August (35% → 41%) but slipped back to 39%.
  • Anxious: has eased slightly, down 3pp since August.

 

Breakdown by gender

While men’s leading emotions between August and October remain relaxed and happy, September saw optimism come back down after a high in August. Positively though, stress has also declined during this period (from 37% in August to 29% in October). While happiness and relaxation take the lead now, frustration has now become the third most felt emotion by men in October, overtaking optimism and motivation. 

In contrast to men’s fluctuating emotions, women’s emotions remained relatively stable during the August–October period. However, happiness/joy did see a notable drop (from 64% in August to 52% in October).

 

 

Future outlook

New Zealanders’ future outlook is improving

October saw an increase in the proportion of New Zealanders expecting things to ‘get better’ with 40% expressing this. This increase was mirrored by a decline for both those expecting things to ‘get worse’ and those expecting things to ‘stay about the same’.

 

Men remain more positive overall than women, with 42% of men expecting things to get better, while only 36% of women share this view. 

However, women have become more positive in recent months, being more likely to agree that things are going to get better (+6pp from September to August). 


When it comes to age, October saw younger Kiwis significantly more likely to believe things will get better, with 57% of them expressing this compared to 30% of over 65s.

 

Themes behind these outlooks

Positive

  • "I expect to earn more and be able to do things to help myself and family."
  • "Working on health in all areas of my life."
  • "Hope. I have hope."

 

Negative

  • "Things are getting more expensive and salaries aren't matching this."
  • "I think the economy is now in an irreversible slide."
  • "Unless we get a new government, things will get a lot worse."

Those expecting things to get better mostly mentioned financial improvement and economic optimism, health improvements and wellbeing focus, as well as hope, positivity and an optimistic mindset.

In contrast, those who believe things will get worse highlight the cost of living and inflation pressures, the economy, government dissatisfaction, and job security concerns.

Mind & Matters releases its findings online every second month and every quarter an in-depth report is published on a topic of interest. To ensure you don’t miss a release, subscribe and have updates sent straight to your inbox. LATEST PUBLICATION: Healthcare advice in New Zealand.

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Direction

Negative sentiment increases

Majority of New Zealanders remain negative about the direction the country is headed (62%), with this proportion increasing since June. In October, only 38% feel things are going in the right direction – the lowest we’ve seen since September 2023 (35%). 

In October, no significant differences are seen by gender, age, region, or household makeup. However, we do see a significant difference when looking at this by ethnicity, with 84% of Māori expressing New Zealand is heading in the wrong direction compared to 62% of New Zealand Europeans. This notable difference has been consistent since August. 

 

What's driving WRONG direction sentiment?

 

Concerns over healthcare have come back up since the drop in July (59%), remaining as the top concern, with 65% feeling it is heading the wrong way in October. This negative sentiment is mainly driven by women (68% vs. 63% of men), and those aged 45-64 (77% vs. 47% 18–34 years).


The next biggest areas of concern are New Zealand’s leadership and politics and the economy, with both showing 58% in the wrong direction in October. Concerns over both issues are strongest among those aged 45–64 years (66% leadership, 65% economy wrong direction) and Māori (78% leadership, 74% economy wrong direction).


The country’s crime and punishment has remained stable since July, with 52% of Kiwis expressing it’s headed in the wrong direction. Interestingly though, New Zealand’s infrastructure has overtaken the environment, making this the fifth cause of concern for the past three months, with concerns around the environment decreasing since July. 

 

What's driving RIGHT direction sentiment?

 

New Zealanders’ personal lives continue to be the number one thing that is going in the right direction despite its softening during the past few months (71%). Those at both ends of the age spectrum remain the most positive (74% 18–34s, 80% 65+ years). Regionally, those in the North Island are more likely to say their personal lives are headed in the right direction, with 75% expressing this compared to 56% of South Islanders.

 

Positively, New Zealanders’ beliefs around their financial situation have recovered after a downward trend from June to September. In contrast, perceptions around New Zealand’s relationship with other countries have been worsening since June (-9pp). 

 

Wellbeing

Efforts to improve wellbeing remain stable

Kiwis’ efforts to boost their mental and physical wellbeing have stayed steady over the past few months. Women are still leading the way – nearly half said they made positive changes in October, compared to only 36% of men.

 

It will be interesting to see if this picks up in the new year like it did last January.

 

 

Cost of living and inflation

Kiwis’ finances are recovering

 

We’ve seen positive shifts in New Zealanders’ finances with the proportion of Kiwis saving to achieve future goals/wealth recovering after a dip in August (+6pp). This corresponded with a decrease in those whose income only covers the essentials (-3pp since August) as well as those saving money simply for emergencies (-3pp since August). 


In October, women were more likely to have their income cover the essentials (36% vs. 26% for men) while men where more likely to save for emergencies (39% vs. 31% for women). Similarly, younger Kiwis aged 18–34 were more likely to save for emergencies (47% vs. 27% for those aged 65+), while older Kiwis aged over 65 were more likely to have little left over to save (30% vs. 24% for 18–34s).

Inflation keeps having an impact

 

In October, cost of living/rising inflation continues to be a challenge with 45% of New Zealanders claiming they’re conscious of their spending and almost a third saying they are cutting back on what they buy. Younger Kiwis aged 18–34 are more likely to be conscious of their spending (52% vs. 41% of 45–64s), while 45–64-year-olds are the most likely to cut back on what they buy (40% vs. 24% of 18–34s). 

With these ongoing pressures, October sees that the top categories Kiwis would cut back on first are: homeware and décor (60%), entertainment, media and streaming services (59%), and clothing and footwear (55%).

 

Household impacts

Key expenditure cuts for New Zealanders

Here are the key spending categories New Zealanders consider essential and are unable to reduce, along with the top categories they would cut back on first for the month of October.

Unable to cut back/essential

  1. Rent – 90%
  2. Council rates – 89%
  3. Mortgage – 86%
  4. Vehicle insurance – 69%
  5. House and/or contents insurance – 69%

Would cut back on first

  1. Alcohol/tobacco/vapes – 72%
  2. Consumer electronics and appliances – 69%
  3. Entertainment, media and streaming – 69%
  4. Clothing and footwear – 68%
  5. Homeware and décor – 67%
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About this tracker

What is Mind & Matters?

Mind & Matters is designed to help business and leaders better understand public sentiment. From macro trends to behaviours and attitudes towards key interest areas, such as such as cost of living, personal finance, future outlook, wellbeing and more, Mind & Matters is your comprehensive check-in on the state-of-mind of the New Zealand public.

Why we’re running this tracker?

In April 2020, in the midst of a pandemic lockdown, Perceptive and Sapien built the first Covid-19 Tracker to help businesses and leaders better understand the hearts and minds of Kiwis as we experienced this unprecedented event.          
         
Fast forward to 2023 and the world—and New Zealand—continues to experience change on multiple fronts, from rising inflation to the rise of eCommerce and generative AI. With this in mind, Perceptive and Sapien have taken the best of our Covid-19 tracker produce this comprehensive tracker that explores what Kiwis think, feel and believe in relation to some of the most topical and challenging issues of today.