Unable to cut back/essential
- Rent – 90%
- Council rates – 89%
- Mortgage – 86%
- Vehicle insurance – 69%
- House and/or contents insurance – 69%
Insights designed to help you better understand public sentiment, from macro trends to behaviours and attitudes towards key interest areas.
October saw an increase in the proportion of New Zealanders expecting things to ‘get better’.
Find out moreThe majority of New Zealanders remain negative about the direction the country is headed.
Find out moreWe’ve seen positive shifts in New Zealanders’ finances with the proportion of Kiwis saving recovering from August.
Find our moreDownload collated versions of our findings as well as our latest special reports focussing on specific topical issues.
Find out moreNew Zealanders’ top two emotions continue to be happy and relaxed. However, when looking at the last couple months, there was a significant drop in “Happy/Joyful” (-7pp) and “Optimistic” (-10pp), both reversing the steady climb we’d seen since June. The drop in happiness was driven mostly by women (-12pp from Aug–Oct compared to -3pp for men), while the drop in optimism was largely driven by men (-21pp vs. no change for women).
In October those aged 18–34 were the most likely to have felt happy/joyful (61% vs. 46% for those 65+) but they also reported higher levels of stress (49% vs. 30%) and anxiety (43% vs. 21%). Conversely, older New Zealanders were the most likely to feel relaxed (62% compared to 46% among 18–34-year-olds).
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While men’s leading emotions between August and October remain relaxed and happy, September saw optimism come back down after a high in August. Positively though, stress has also declined during this period (from 37% in August to 29% in October). While happiness and relaxation take the lead now, frustration has now become the third most felt emotion by men in October, overtaking optimism and motivation.
In contrast to men’s fluctuating emotions, women’s emotions remained relatively stable during the August–October period. However, happiness/joy did see a notable drop (from 64% in August to 52% in October).
October saw an increase in the proportion of New Zealanders expecting things to ‘get better’ with 40% expressing this. This increase was mirrored by a decline for both those expecting things to ‘get worse’ and those expecting things to ‘stay about the same’.
Men remain more positive overall than women, with 42% of men expecting things to get better, while only 36% of women share this view.
However, women have become more positive in recent months, being more likely to agree that things are going to get better (+6pp from September to August).
When it comes to age, October saw younger Kiwis significantly more likely to believe things will get better, with 57% of them expressing this compared to 30% of over 65s.
Those expecting things to get better mostly mentioned financial improvement and economic optimism, health improvements and wellbeing focus, as well as hope, positivity and an optimistic mindset.
In contrast, those who believe things will get worse highlight the cost of living and inflation pressures, the economy, government dissatisfaction, and job security concerns.
Majority of New Zealanders remain negative about the direction the country is headed (62%), with this proportion increasing since June. In October, only 38% feel things are going in the right direction – the lowest we’ve seen since September 2023 (35%).
In October, no significant differences are seen by gender, age, region, or household makeup. However, we do see a significant difference when looking at this by ethnicity, with 84% of Māori expressing New Zealand is heading in the wrong direction compared to 62% of New Zealand Europeans. This notable difference has been consistent since August.
Concerns over healthcare have come back up since the drop in July (59%), remaining as the top concern, with 65% feeling it is heading the wrong way in October. This negative sentiment is mainly driven by women (68% vs. 63% of men), and those aged 45-64 (77% vs. 47% 18–34 years).
The next biggest areas of concern are New Zealand’s leadership and politics and the economy, with both showing 58% in the wrong direction in October. Concerns over both issues are strongest among those aged 45–64 years (66% leadership, 65% economy wrong direction) and Māori (78% leadership, 74% economy wrong direction).
The country’s crime and punishment has remained stable since July, with 52% of Kiwis expressing it’s headed in the wrong direction. Interestingly though, New Zealand’s infrastructure has overtaken the environment, making this the fifth cause of concern for the past three months, with concerns around the environment decreasing since July.
New Zealanders’ personal lives continue to be the number one thing that is going in the right direction despite its softening during the past few months (71%). Those at both ends of the age spectrum remain the most positive (74% 18–34s, 80% 65+ years). Regionally, those in the North Island are more likely to say their personal lives are headed in the right direction, with 75% expressing this compared to 56% of South Islanders.
Positively, New Zealanders’ beliefs around their financial situation have recovered after a downward trend from June to September. In contrast, perceptions around New Zealand’s relationship with other countries have been worsening since June (-9pp).
Kiwis’ efforts to boost their mental and physical wellbeing have stayed steady over the past few months. Women are still leading the way – nearly half said they made positive changes in October, compared to only 36% of men.
It will be interesting to see if this picks up in the new year like it did last January.
We’ve seen positive shifts in New Zealanders’ finances with the proportion of Kiwis saving to achieve future goals/wealth recovering after a dip in August (+6pp). This corresponded with a decrease in those whose income only covers the essentials (-3pp since August) as well as those saving money simply for emergencies (-3pp since August).
In October, women were more likely to have their income cover the essentials (36% vs. 26% for men) while men where more likely to save for emergencies (39% vs. 31% for women). Similarly, younger Kiwis aged 18–34 were more likely to save for emergencies (47% vs. 27% for those aged 65+), while older Kiwis aged over 65 were more likely to have little left over to save (30% vs. 24% for 18–34s).
In October, cost of living/rising inflation continues to be a challenge with 45% of New Zealanders claiming they’re conscious of their spending and almost a third saying they are cutting back on what they buy. Younger Kiwis aged 18–34 are more likely to be conscious of their spending (52% vs. 41% of 45–64s), while 45–64-year-olds are the most likely to cut back on what they buy (40% vs. 24% of 18–34s).
With these ongoing pressures, October sees that the top categories Kiwis would cut back on first are: homeware and décor (60%), entertainment, media and streaming services (59%), and clothing and footwear (55%).
Here are the key spending categories New Zealanders consider essential and are unable to reduce, along with the top categories they would cut back on first for the month of October.
In this issue we ask Kiwis about their perceptions and experiences of getting health advice in New Zealand.
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We asked Kiwi first home buyers about their perceptions and experiences of the current market.
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We asked New Zealanders about their perceptions of how their water is managed.
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A rolling compilation of monthly findings from January 2025 onwards.
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We asked New Zealanders about their summer spending and new year priorities.
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A rolling compilation of monthly findings from July 2024 onwards.
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We asked New Zealanders what their plans were for summer.
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We asked New Zealanders what they were doing to improve their financial situation.
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We asked New Zealanders what they thought about the road user charge changes.
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A compilation of monthly findings from January to June 2024.
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A quarterly summary of Mind & Matter insights from July to September 2023.
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We asked New Zealanders about their holiday spending and priorities for 2024.
Find out moreMind & Matters is designed to help business and leaders better understand public sentiment. From macro trends to behaviours and attitudes towards key interest areas, such as such as cost of living, personal finance, future outlook, wellbeing and more, Mind & Matters is your comprehensive check-in on the state-of-mind of the New Zealand public.
In April 2020, in the midst of a pandemic lockdown, Perceptive and Sapien built the first Covid-19 Tracker to help businesses and leaders better understand the hearts and minds of Kiwis as we experienced this unprecedented event.
Fast forward to 2023 and the world—and New Zealand—continues to experience change on multiple fronts, from rising inflation to the rise of eCommerce and generative AI. With this in mind, Perceptive and Sapien have taken the best of our Covid-19 tracker produce this comprehensive tracker that explores what Kiwis think, feel and believe in relation to some of the most topical and challenging issues of today.