Perceptive blog | Employee Experience (3)
Perceptive Team - 24 March 2020
A toxic workplace can drag on your employee experience, make your staff unproductive, unwell and headed for the door. With 300,000 Kiwi employees (11 per cent of workers) saying they have experienced discrimination, harassment or bullying at work in...
Perceptive Team - 24 March 2020
Time and time again research has proven that diverse companies have better creativity, innovation, productivity, stronger talent, and customer service. In short, diversity gives your businesses an edge. And companies that excel in diversity are...
Perceptive Team - 24 March 2020
The link between engaged employees and business success has long been documented. Engaged employees are motivated, productive, will go the extra mile, and are better creative thinkers and team builders. But what we’re seeing is businesses confusing...
Perceptive Team - 24 March 2020
In the 1990s, a landmark study provided concrete evidence for what many businesses had intuitively known for years: engaged employees improve customer retention, customer satisfaction and a business's bottom line. Thirty years later, employee...
Perceptive Team - 23 October 2019
Employee experience (EX) has become something of a ‘magic bullet’ for a lot of businesses. It feels like there are few positive outcomes that it hasn’t been linked to: better revenue, better engagement, better customer experience; better everything...
Perceptive Team - 21 April 2019
Having engaged employees is good for business: you get better productivity and profitability, less absenteeism and staff turnover, better service to customers, and fewer safety incidents.1 But if you want to get a lay of the land and understand the...
Perceptive Team - 21 November 2018
A team that works well together and gels, both on and off the playing field, is one that achieves results. A high level of employee engagement is closely tied to business outcome, so creating a positive culture and a well-functioning team is...
Perceptive Team - 14 October 2018
We all want our employees to be happy and engaged in their work, right? But sometimes this is easier said than done. Employee engagement is present when employees show signs of job satisfaction, motivation, and high performance and productivity. But...
Perceptive Team - 23 September 2015
Managing change within an organisation is no easy task. From managing employee expectations and emotions to implementing new processes and ways of thinking, there are many hurdles to navigate and overcome. Unfortunately, the reality is that many...
Perceptive Team - 14 September 2015
What does successful change management look like? We couldn’t write about change management without referring to Dr. John Kotter, the famous Harvard Business School professor. Quoting Dr. Kotter's 8-Step Process for Leading Change, there are eight...
